Immediate Diagnostics | Direct2U Premium Care

Step 1 — Help Us Identify Your System

If your device is powered on, plug it in first. Follow the steps below and take a screenshot to upload with your request.

Windows PC

Click Start and type System Information then press Enter. Screenshot that window.

Mac

Click the Apple menu and select About This Mac. Screenshot that window.

Device won't turn on? Skip this — we identify it when we connect.

Your Contact Information

Full Name

Phone Number

Email Address

Your City / Location

Device Information

Device Type

Device Brand / Model

Service Needed

Issue Description

Describe the Problem (or use mic)

Tap the microphone to speak your issue hands-free.

Upload Photos or Screenshots (optional)

Drag & drop or click to browse — error screens, damage photos, system info screenshots

Browse Files

Select Payment Method

How will you pay the $75 diagnostic fee?

Non-Disclosure Acknowledgment

By submitting this diagnostic request you acknowledge that you are voluntarily sharing your device information and issue details with Alleystreet Multimedia Solutions LLC. This submission is automatically time-stamped and dated. A confirmation will be sent to both parties as a record of this disclosure. No work begins without your written approval.

I acknowledge and agree to the non-disclosure terms. I understand this submission is time-stamped as proof of disclosure. I have selected my payment method and will complete payment of $75 before the diagnostic session begins.

Payment Options

Pay using any of the methods below. Send exactly $75.00 and include your name in the memo.

$75.00

💚

Zelle

Send to: admin@alleystreet.com
or phone: (571) 428-6609

Instant

💵

Cash App

Send $75 to: $AlleystreetD2U
Memo: Your name + Diagnostic

Instant

🅿️

PayPal

Send to: admin@alleystreet.com
Use Friends & Family to avoid fees

Instant

✌️

Venmo

Send to: @AlleystreetD2U
Memo: Your name + Diagnostic

Instant

💳

Credit / Debit Card

Stripe payment link provided after form submission. All major cards accepted.

Coming Soon

📬

Check / Money Order

Make payable to: Alleystreet Multimedia Solutions LLC
Mail to: Stafford, VA 22554

Allow 3-5 days

Important: Include your full name and the word "Diagnostic" in the payment memo. Once payment is confirmed by our team, your session will begin. You will receive a confirmation email at the address you provided.

Questions?

(571) 428-6609

Available Sun–Fri, 8am–7pm

admin@alleystreet.com

Your Data Is Safe

We never access your device beyond the approved scope. Zero-trust policy on every job.

What Happens Next

After submission and payment confirmation, a certified technician will contact you to begin the diagnostic session.